Information on Ordering Artwork and answers to Frequently Asked Questions.

To Place an Order

Please Provide the Following information when Placing an Order:

1.) The name of the artist's section the page is listed in.  Even if there are multiple artists listed, it is important to list the artist whose section the page is in.  Example, when ordering an Amazing Spider-Man page from Scott Hanna (who inked the issue over John Romita, Jr.) please list Scott Hanna as the artist.  Due to the volume of pages and artists we represent, if this is not done, order processing will be significantly delayed and it is possible we will be unable to locate the page for you to complete your order.
2.) Title of comic
3.) Issue number
4.) Page number
5.) Posted cost of artwork

6) If there is no scan of the page, please briefly describe the first panel scene.  This is to make sure the page numbering is the same (i.e. you want story page 12, not line-up page 12) and many pages are without lettering on the pages now, so word balloons will not be helpful in all situations.  Please do not e-mail the scan back to me as part of your order.  I do not download attachments from people I do not know due to the threat of computer virus.

7)  The primary means of ordering is via E-mail Confirmation.  Please E-Mail all requests for pages to SpencerBck@aol.com.  Please note due to the volume of requests, sometimes delays occur in the order confirmation process.  All order will be processed in the order they were received (i.e. if you placed an order on May 1 but don't receive a confirmation immediately, if someone else tries to order the same page on May 5, the page is still on hold for you).
Orders may be faxed to (203) 866-6608 24 hours a day as well, but it is best to follow up the fax with an e-mail as well.  Why?

8) If you are a Connecticut Resident, Please inform us of that in your initial e-mail request as well, as all orders paid in Connecticut and shipped to a CT address are subject to 6% Sales Tax Charge on the Price of the Art Page.

PAYMENT TERMS AND CONDITIONS:

= All sales are final.  No Refunds will be issued except in the event of error or incorrect page sent by The Artist's Choice and the correct page cannot be supplied.

= Payment methods accepted are - Certified Check, Money Orders, Bank Checks and Personal Checks. (Personal Checks must clear bank before artwork will be shipped).  No Credit Cards or Paypal are accepted.  Click here or scroll to the FAQ to find out why.

= All payments must be made in United States currency

= All artwork is shipped flat, secure and insured

= Artwork will be reserved for ten business days from e- mail confirmation.  If arrangements have not been made beyond the 7 days, the artwork will be taken off hold and placed back up for sale.

= All shipments are sent with a signature required for delivery.  

= Domestic shipping charges are $ 10.00 for U.P.S., $15.00 for US Postal Service (USPS price includes an additional $5.00 surcharge for Courier Service) or $22.00 for FedEx (up to 10 pages).  International (Outside the U.S.) Shipments are determined by Weight & Destination.  All International Orders are sent via USPS Global Express Mail Fully Insured and Declared for Full Customs Value.  No Exceptions will be made to this policy.  Please consult your country's customs guidelines for any duties you may be responsible for.  The Artist's Choice is not responsible for any import duties your country may place on a package.

= Insurance charges will be paid by The Artist's Choice on orders up to $ 1,000.00 value.

Orders of above a $ 1,000.00 value customer pays charges @ .35 cents per $ 100.00 value.

PLEASE NOTE: FedEx only insures artwork up to $ 500.00 value. (Their rules -Sorry)

= PLEASE NOTE THAT DUE TO TIME CONSTRAINTS FOR THE ARTISTS, WE ARE NO LONGER ABLE TO OFFER THE AUTOGRAPHING SERVICE FOR ORIGINAL ARTWORK.  IF THE ARTWORK IS ALREADY AUTOGRAPHED IT WILL BE NOTED ON THE WEBSITE.  THANK YOU FOR YOUR UNDERSTANDING.

= All payments should be made payable to :

The Artist's Choice

 Payments should be mailed to:

Spencer R. Beck

c/o The Artist's Choice

102 East Avenue

2nd Floor North

East Norwalk, Connecticut 06851

If you plan on overnight shipping payment, or shipping with a signature required, please contact us for an alternate mailing address.

Disclaimers :

*All purchases are subject to availability. As each piece is one of a kind, sales may occur before this web site can be updated. Customers should confirm availability of artwork before sending payments.

* While we try to make sure prices and page numbers are accurate, typographical errors can occur. If an error occurs and an order has already been placed and / or payment received, the customer will have the option of purchasing page at the corrected price or refund at their discretion.

The Artists Choice reserves the right to correct prices / page numbers without notice (even after an order had been placed). We apologize in advance for any inconvenience should an error occur.

ADDITIONAL FREQUENTLY ASKED QUESTIONS:

Why do you not accept Credit Cards/Paypal?
  Possibly my most frequently asked question, and the answer is that the Credit Card companies do not have a method (nor do most of their customers want one) to waive the Buyer Protection Policy for Fine Arts or 1 of a Kind Items.  While the purpose of this Policy on Credit Cards is to guarantee a replacement for a faulty item, no such replacement exists on Comic Book Original Artwork, so as a term of accepting Credit Cards, the business owner agrees to provide a full refund at any time, up to 1 year from Date of Purchase on some types of cards, if they cannot provide an exact replacement.  Due to this restriction, for me to accept Credit Cards I would have to withhold payment from the artist until the buyer protection policy time limit has passed, which is not fair to the artist.  I refuse to do this to the Artists I represent, so until Credit Card Companies create a Legally Upheld Waiver that may be used by their customers, I cannot accept Credit Cards.  Paypal's user Protection Policy works in the same manner.  This is especially true of International Orders, where US laws do not apply and there is no cost-effective mechanism in place to prosecute Credit Card Fraud Charges Internationally.

Why do you not accept Telephone Orders Anymore?
  There is a two fold reason why this is now the case: 1) All e-mails are time-stamped.  This is especially crucial in fulfilling order requests on a first-come, first serve basis.  On especially hot books and pre-orders (Such as the Ultimate Books), sometimes several requests are made for the same page the day the pages are available (1 particular Ultimate Spider-Man page had over 25 requests the day the book shipped).  The only fair way I can determine who should have the first option to purchase the page is to go in the order in which they are received.  The time stamped nature of e-mail eliminates the confusion of who made the request first.  A telephone request does not have this option.  And 2) My business is run out of my home, and many customers get confused as to my business hours and were calling me at 3 AM my time to order artwork!  This simply was not fair to my family and loved ones, not to mention myself trying to get some sleep.  If you do not have access to either E-Mail or a Fax machine (where orders can be sent to at (203) 866-6608 24/7), my Business Phone Number is (203) 855-9907.  My Business Hours for questions regarding artwork or previously e-mailed/faxed orders are 8 PM to 10 PM US Eastern Standard Time Monday through Friday, and 12 Noon to 6 PM on Sunday.  Any orders left on the answering machine will NOT be processed and we will not accept order requests on the phone.  We are developing a form where a page may be requested without benefit of e-mail (which will require a Phone # to return a call to), but that is still some time away.

If there are no scans available, can I request one?
  At this time, no.  We are in the process of scanning every available page from all the artists we represent.  Currently there are approximately 15,000 scans on the website from various artists, and we do attempt to scan every newly available page as they come in.  Working through the backlog of pages (there are approximately 35,000 pages available currently through the website) is a time consuming process and is being done as fast as possible.

Why is there a delay in an Order Confirmation?
  Quite simply, volume.  The Artist's Choice averages over 100 requests a week.  Many times, I fall behind in answering them.  Work for The Artist's Choice is done in addition to my full-time day job as well.  No order is confirmed until I have physically pulled the artwork and placed it aside with a copy of your e-mailed or faxed request.  This is to insure that all requests are filled as accurately as possible.  Be assured that all orders are answered strictly in the order they are received, so if the page is available, it will be placed on hold for you regardless of when the confirmation is sent.  If it has been longer than 10 business days since you sent an order and still have not received confirmation (I do try to be caught up as of every Sunday night), please send a 2nd e-mail enclosing your initial e-mail to inquire on the status.

Is the Website 100% Accurate?
  Probably Not.  While the website is updated as regularly and accurately as possible (it is practically done on a daily basis) and is about 98-99% accurate, mistakes occur.  We can only apologize for any errors and that is also why we ask you to e-mail for order confirmation prior to sending payment.  This is also why the website is not setup with a Shopping Cart Feature. 

Do you Buy Artwork?
  No.  I am an Artist's Representative only, which means I strictly sell artwork on their behalf.  I do not purchase artwork for the intent of resale through the website. 

Can I sell artwork through you/Have you represent me?
  If you are interested in having me represent you, please contact me at SpencerBck@aol.com.  Please be aware that I only represent artists working whose work is/has been published in mainstream comic books (DC, Marvel, Image, Dark Horse).  

Can I arrange a visit to see artwork prior to purchase/pick up in person? 
  As stated earlier, the business is run out of my home.  I do not allow for personal visits and there is no storefront for The Artist's Choice.  I do attend the MSG Convention every year at the end of June and also attend Heroes Con in Charlotte some years as well.

(c) 2000-2005 The Artist's Choice. All Images & Characters contained within this site are copyright and trademark their respective owners. No portion of this web site, including the images contained herein, may be reproduced without the express written permission of the appropriate copyright & trademark holder. "The Artist's Choice" is a trademark of Spencer R. Beck. All rights reserved.

 

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